FAQ

Welcome to our FAQ hub, your go-to spot for quick answers about product specs, order options, shipping and returns. We’re here to help you shop with confidence and ease.

Product FAQS

Which materials is FORME made from?

FORME's body is made from 18/8 kitchen grade stainless steel with a powder coated finish on the outside.

The lids, storage container and shaker mechanism are made from BPA-free polypropylene. The base is finished with a silicone ring that will prevent the shaker from slipping on surfaces.

Our packaging is fully recyclable and designed so it does not need to go in ANOTHER box in order to be delivered to you.

How should I wash / care for my FORME?

Proper care will help keep your FORME Shaker fresher for longer:

  • Regular Cleaning: Wash all parts regularly. We recommend hand-washing the stainless steel body with hot, soapy water, while the remaining parts can be safely cleaned in the dishwasher. Although the stainless steel body is dishwasher-safe, hand-washing is advised to maintain its longevity.
  • Storage: Store your shaker with the lids off to allow it to breathe and prevent odours from being retained.
  • Hot Drinks: FORME is suitable for hot drinks, but avoid leaving tea or coffee in the shaker for more than a day, as this can cause staining or even rusting.
  • Organic Liquids: Do not leave organic liquids like milk or orange juice in the shaker overnight or for extended periods, as this can cause pressure to build up and potentially damage the shaker.
  • Microwave and Freezer: FORME is not designed for use in the microwave or freezer, so please avoid placing it in either.

By following these guidelines, your FORME Shaker will remain in great condition and ready for use!

Can FORME keep liquids hot and cold?

It sure can. Any FORME will keep liquids cold for 12 hours and hot for 8 hours.

When using for hot drinks, we suggest heating the interior of your FORME by filling it with hot water first for optimal results. After that, pour the boiling water out of the bottle and fill it with your hot beverage.

Best way to mix supplements with FORME?

When mixing supplements, we suggest pouring the required amount of liquid into the body first followed by the powder supplement, before adding the shaker mechanism and screwing the lids back on. Shake well for about 15-30 seconds and enjoy.

For best results, do not fill the shaker to maximum capacity before shaking as this will not leave any room for the powder and liquid to mix.

Can I order a replacement part only?

Yes, plus delivery within the UK is free. Order your replacement piece here.

Does FORME have volume markings?

Yes, FORME Shakers have volume markings (in both ml and oz), but they do not extend to the full capacity of the shaker.

This is because the markings are engraved on the inner wall, and the available space for engraving is limited. We’ve taken them as high as possible while ensuring they remain clear and easy to read.

For reference, the highest marking on each shaker is below its total capacity, leaving extra space for shaking and mixing without spills.

Order FAQS

How long will my FORME take to arrive?

UK customers will receive their order within 2-3 working days.

US customers will receive their order within 3-5 working days.

International customers will receive their order between 5-7 working days.

Your FORME Shaker will be delivered in sustainable packaging that is fully recyclable.

Can I return my FORME if there's an issue?

If an item in your order arrives damaged or you think it might be faulty, please email help@formeshaker.com so our Customer Services team can review the issue.

We accept returns of unused and non-personalised products in their original packaging to our warehouse, up to 30 days after receipt of your order. Please note, we are unable to offer free returns, so the cost of returning the order will need to be covered by the customer.

Please do not send any products until you have emailed us and notified us of your intent to return at: help@formeshaker.com

Is delivery free?

We can deliver to almost anywhere in the world, but it can be very costly for us so we do have to pass this on to the customer in some cases.

UK:

Delivery is free for all UK orders and your shaker will be sent via tracked 48 hour delivery, arriving within 2-3 working days depending on the time of day the order is placed.

USA:

US* orders over $64.99 will qualify for free delivery, whilst orders under this will be subject to a $10 delivery fee. Your shaker will arrive within 3-5 working days.

If your delivery is not appearing as free despite having spent over $64.99, it will be because we have no stock in the US of the item(s) you are trying to purchase. Please select a different shaker to qualify for free shipping.

*Orders to the following US locations will follow the Rest of the World pricing criteria below: Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and US Virgin Islands.

Rest of the World:

International orders over £79.99 / $99.99 will qualify for free delivery, whilst orders under this will be subject to a £16 / $20 delivery fee. Orders will arrive within 5 working days.

Do you do personalised / co-branded shakers?

We can create personalised / co-branded shakers for larger orders. Click here to find out more and get in touch.

Question unanswered?

Drop us a message and our team will be happy to help.

  Cart